
commonplace offering access to streaming
services like Netflix or Hulu, web browsing,
video chat, downloadable apps and games. But
the real challenge is the creation of a seamless
interface to help viewers find what they want to
watch, when they want to watch it. It is arguable
that during this period of rapid transition that
there is no one size fits all solution.
The high-performance digitally connected
end of the market while growing rapidly is still
dwarfed by the traditional traditional TV con-
sumer. According to TAM Ireland % of the
average twenty-five hours per week of TV watched
by Irish viewers is live - that is watched as broad-
cast on the schedule. The balance of just % is
either via personal video recording(PVR) devices
or on connected devices via online players.
So according to TAM the outlook is bounti-
ful for our conventional TV broadcasters with
the amount of TV being watched by Irish viewers
increasing by an average of eight minutes per day
between and . But valid questions
are being asked elsewhere about the Nielsen
Television Audience Measurement system
which measures % of the world’s TV viewing
behaviour across five continents and has been
providing the ratings measurement service in
Ireland since .
Nielsen ratings are based on a sampling
method developed in the s which relies in
Ireland on monitoring the TV viewing habits of
, households with a device called the peo-
ple meter installed in each home on the viewing
panel. Each people meter is connected by tel-
ephone and is auto-dialled by Nielsen central
each morning to access the record of the previ-
ous evening’s viewing. But it is not just that the
people meter sounds like a dated sci-fi piece of
kit. In the US Nielsen’s recent decision to add
homes to the , Nielsen TV monitored
households – from which to measure Internet-
delivered content but not before next September
has been widely derided as too little too late.
When Nielsen reported that President Barack
Obama’s State of the Union address had
the smallest TV audience for the annual speech
since , it was the Nielsen report and its
lack of credibility which became the news story.
Google and Facebook analytics are now providing
advertisers with far more accurate and detailed
feedback on campaign reach and performance
than can be gleaned from the audience figures
generated by the Nielsen sampling method.
But Nielsen is fighting back with tie-ins with
twitter to get a measure of social network activ-
ity surrounding a programme and the purchase
of a company called SocialGuide which professes
to analyse “the social impact of linear televi-
sion”. We will see by the end of their current
Irish contract in whether TAM Nielsen
can rediscover the kind of market-relevance and
credibility which will take them back from the
brink of extinction.
There is one issue about which Nielsen is abso-
lutely correct – our love of TV is as strong as it
ever has been. In Ireland we are watching almost
four hours of it a day. But every aspect of how we
are watching it is changing.
As we watch TV over half of us are now also
using a laptop, smart phone or other connected
device to engage with each other and even with
the programme makers. A full percent of
Twitter’s traffic during peak usage is about televi-
sion. The - demographic ratings for a show
more than doubles when viewership during the
week following the show’s scheduled broadcast
are included. We are increasingly choosing not
just what to watch but where and when to watch
it with little regard to to broadcast schedules.
It’s also where we get our TV. Cable TV and
the internet are already travelling over the same
pipes. The increasingly blurred distinction
between the delivery systems is going to give rise
to more so-called cord- cutters who abandon
their subscriptions to cable or satellite to access
TV directly and exclusively over the internet.
With the advent of fully-functioning online
delivery of TV the regulatory walls built by
national broadcasting legislators are no longer
an effective bar to new entrants into the TV busi-
ness. Similarly, national broadcast regulatory
authorities such as our own Comreg are going to
become increasingly irrelevant sideshows.
With BBC television centre about to become
a hotel and apartment complex and our own
Montrose increasingly taking on the appear-
ance of a semi-abandoned car-park it can safely
be said that all the comfortable old certainties of
the television industry are well and truly gone.
But change will come slowly.
The half a million people who watch the Late
Late Show live on the TV in the corner of their liv-
ing room at half nine every Friday night are not
going anywhere in a hurry but they are indisput-
ably a dying breed.
With the abandonment of
3D, the physical technology
has for the moment almost
certainly reached a plateau